Frequently Asked Questions
Everything you need to know about Uvex sports gear, shipping, and returns.
How do I determine the correct helmet size for cycling or skiing?
To find your perfect fit, measure the circumference of your head just above the eyebrows using a flexible tape measure. Our size guide on each product page correlates these measurements to our IAS fit systems, ensuring maximum safety and comfort.
What is the difference between Uvex Polavision and Variomatic lens technologies?
Polavision lenses eliminate distracting reflections and glare by converting diffused light into polarized light. Variomatic lenses are photochromic, meaning they automatically self-tint in response to changing light conditions, transitioning from clear to dark in seconds.
How long does shipping take for high-performance sports equipment?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your gear before a specific race or trip. All orders include a tracking number so you can monitor your delivery.
What is your return policy for sports eyewear and helmets?
We offer a 30-day return policy for all unused items in their original packaging. For safety reasons, helmets must be returned with all tags attached and show no signs of impact or wear to qualify for a full refund.
Are Uvex products covered by a warranty?
Yes, all Uvex products come with a 2-year warranty against manufacturing defects. This does not cover normal wear and tear, scratches on lenses, or damage caused by accidents or improper maintenance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay to ensure a secure and seamless checkout experience.